Terms of Service

Last Updated: 3 March 2026

1. Acceptance of Terms

By accessing or using Floxa ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Floxa is a business management SaaS platform providing CRM, invoicing, task management, and related tools for organizations. The Service is currently in beta and provided "as is".

3. Beta Access

This Service is currently in beta testing phase. By using the beta:

  • You acknowledge that features may change or be removed without notice
  • You may encounter bugs, errors, or data loss
  • Access may be terminated at any time
  • We recommend maintaining backups of critical data

4. User Accounts

4.1 Registration

You must:

  • Be at least 16 years old
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are responsible for all activities under your account. We are not liable for unauthorized access resulting from your failure to secure your credentials.

5. Acceptable Use

You agree NOT to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to systems or data
  • Use the Service to harass, abuse, or harm others
  • Scrape, crawl, or reverse engineer the platform
  • Resell or redistribute the Service without permission

6. Payment and Billing

6.1 Subscription Fees

Some features may require a paid subscription. Fees are charged in advance on a recurring basis (monthly or annually).

6.2 Payment Processing

Payments are processed securely via Stripe. We do not store your full payment card details.

6.3 Refunds

Refunds are at our sole discretion. For beta users, we may offer pro-rated refunds on request.

7. Data Ownership and Usage

7.1 Your Data

You retain ownership of all data you upload to the Service ("Customer Data"). You grant us a license to use, store, and process Customer Data solely to provide the Service.

7.2 Our Rights

We may use aggregated, anonymized data for analytics, improvement, and marketing purposes.

7.3 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of critical data.

8. Intellectual Property

The Service, including its code, design, branding, and content, is owned by Floxa and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

9. Termination

9.1 By You

You may terminate your account at any time through the account settings or by contacting support.

9.2 By Us

We may suspend or terminate your access if you violate these Terms, pose a security risk, or engage in fraudulent activity. Beta access may be terminated without cause.

9.3 Effect of Termination

Upon termination, your access will cease. We will retain your data for 90 days, after which it will be permanently deleted unless legally required to retain it.

10. Disclaimers and Limitations of Liability

10.1 "As Is" Service

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free operation.

10.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Floxa from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

12. Changes to Terms

We may modify these Terms at any time. Significant changes will be notified via email or in-app notice. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales.

14. Contact

For questions about these Terms:

  • Email: legal@floxa.app
  • Support: support@floxa.app